Delete Your Data

Delete Individual Analyses

You can delete individual analyses in the Lens app:

1. Open Lens
2. Go to History
3. Press and hold an analysis, then tap Delete to confirm

Delete Chats

Each chat belongs to one analysis. When you delete an analysis, its chat is deleted with it.

Delete All Data and Your Account

To delete your account:

1. Open Lens
2. Go to Profile > Account
3. Tap Delete Account
4. Confirm the deletion when prompted

Deleting your account permanently deletes your account, your chats and feedback, and everything you submitted that is not public: uploaded photos, videos, audio and files, pasted text, and any context you added, together with their analyses. Analyses of public links that you did not add context to are kept without any connection to you, and their share links stop working. Unused analyses from one-time packs are lost. Deleting your account does not cancel a subscription. For full details, see our Account Deletion page.

Data We Store

• Your email address, handle and preferences
• Your password, stored only as a secure hash
• What you submit for analysis: links, pasted text and any context you add
• Analysis results
• Chat messages and feedback
• Usage counts for your plan

Data We Do Not Keep

• Payment card details — subscriptions are bought through Apple or Google, which handle the payment
• Uploaded files — we delete the file from storage after its analysis finishes. The analysis keeps a short preview so that you can recognize it in History.

Request Deletion by Email

If you are unable to use the app, you can request data deletion by emailing [email protected]. Please include the email address associated with your account.

Deletion Timeline

• In-app deletion — immediate
• Email requests — processed within 48 hours