Delete Your Account

How to Delete Your Account

You can delete your account in the Lens app:

1. Open Lens
2. Go to Profile > Account
3. Tap Delete Account
4. Confirm the deletion when prompted

The deletion happens as soon as you confirm. You cannot undo it.

What Happens to Your Data

Deleting your account permanently deletes your account, your chats and feedback, and everything you submitted that is not public: uploaded photos, videos, audio and files, pasted text, and any context you added, together with their analyses. Analyses of public links that you did not add context to are kept without any connection to you, and their share links stop working. Unused analyses from one-time packs are lost. Deleting your account does not cancel a subscription.

Deleted:

• Your account: your email address, handle, password and preferences
• Your chats and your feedback
• Uploaded photos, videos, audio and files, and their analyses
• Pasted text, and its analyses
• Any context you added, and the analyses that used it

Kept without any connection to you:

• Analyses of public links that you did not add context to. Their share links stop working.

Cancel Your Subscription First

Deleting your account does not cancel a subscription you bought in the Lens app. Apple or Google bills that subscription. Cancel it in the subscription settings of the App Store or Google Play before you delete your account.

Purchase Records

Apple, Google and RevenueCat keep their own records of your purchases, for example for refunds, tax and legal obligations, under their own privacy policies.

Alternative: Request Deletion by Email

If you are unable to delete your account through the app, you can request deletion by emailing [email protected]. Please include the email address associated with your account.